• Privacy Policy

    At SISTACH SA, we are committed to privacy and transparency.

    Below, we provide detailed information about how we process your personal data, as well as all related information.


    Who is responsible for processing your data?

    SISTACH SA
    A60063914
    PLAÇA VILADOMAT, 1 - 08600 - BERGA - BARCELONA
    938216820
    administracio@sistach.com


    Data Protection Officer (DPO) contact details:

    WINDAT PRO GES SL
    Plaça Viladomat, 1 - 08600 Berga, Berguedà - Barcelona
    dpo@windat.eu

    What are your rights when you provide us with your data?
    Everyone has the right to obtain confirmation as to whether or not SISTACH SA is processing personal data concerning them.

    Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. They also have the right to data portability.

    In certain circumstances, interested parties may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defense of legal claims.

    In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, SISTACH SA will cease processing the data, except for compelling legitimate grounds, or for the exercise or defense of possible legal claims.

    You may exercise your rights by contacting dpo@windat.eu or Plaça Viladomat, 1 - 08600 Berga, Berguedà - Barcelona, ??Spain.

    When commercial communications are sent based on the legitimate interest of the data controller, the data subject may object to the processing of their data for that purpose.

    If you have given your consent for a specific purpose, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

    If you believe your rights regarding the protection of your personal data have been violated, especially if you have not received a satisfactory response when exercising your rights, you may file a complaint with the competent Data Protection Authority through its website: www.aepd.es.


    1. Processing of Email Data

    For what purpose do we process your personal data?
    At SISTACH SA, we process the information provided by interested parties in order to provide the services you have requested, respond to your information requests, and send you marketing communications. If you do not provide your personal data, we will not be able to fulfill the purposes described. No automated decisions will be made based on the data provided.


    How long will we keep your data?
    The data will be kept until the interested party requests its deletion.


    What is the legal basis for processing your data?
    We inform you of the legal basis for processing your data:

    • Performance of a contract: To respond to your request.
    • Consent of the data subject: Sending marketing communications.
    • Legitimate interest of the Data Controller: Contacting you and sending marketing communications based on your demonstrated interest.
    • Legitimate interest of the Data Controller: To transmit personal data within the corporate group for internal administrative and organizational purposes.


    To whom will your data be disclosed?
    The data will be disclosed to the following recipients:

    • Companies within the Sistach group, for the purpose of carrying out administrative and organizational management.


    Data transfers to third countries

    No data transfers to third countries are planned.


    How did we obtain your data?

    The personal data we process at SISTACH SA comes from: The data subject themselves.

  • 2. Processing of video surveillance data

    For what purpose do we process your personal data?
    At SISTACH SA, we process the information provided by data subjects in order to guarantee the security of people, property, and facilities using video surveillance systems. If you do not provide your personal data, we will not be able to fulfill the purposes described. No automated decisions will be made based on the data provided.

    How long will we keep your data?
    Your data will be kept for a maximum of 30 days, unless it is disclosed to law enforcement agencies and/or courts.

    What is the legal basis for processing your data?
    We inform you of the legal basis for processing your data:
    Public Interest: To guarantee the safety of people, property, and facilities.
    Legitimate Interest of the Data Controller: For workplace monitoring to comply with the IFS-BRC anti-sabotage control law.

    To whom will your data be disclosed?
    The data will be disclosed to the following:
    • Where applicable, law enforcement agencies, as well as courts and tribunals, for the purpose of providing images if a crime has been committed (legal requirement).
    Data transfers to third countries
    No data transfers to third countries are planned.

    How did we obtain your data?
    The personal data we process at SISTACH SA comes from: The data subject themselves.

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